Description
***Great Holiday Spot - Road Access - No Storm Damage. The Town of Blowing Rock is Open and Thriving!***
If you want a relaxing stay in beautiful Blowing Rock, with easy access to all the shopping and restaurants without the hassles of parking, you will love Bark Bungalow. Tucked away on a quiet one-way side street, half a block from Main Street, Bark Bungalow offers an abundance of rustic charm and a very uniquely crafted interior--wood floors, a gourmet kitchen that would be at home in a house twice this size, a gorgeous dry stack stone gas logs fireplace, a master bedroom with king bed and a second bedroom with a queen, plus two adjoining full baths. Note: Wood is not provided for the fireplace.
For outdoor enjoyment, there is a covered back porch plus a gas grill and a sweet backyard that is totally fenced and private.
All the shops and restaurants, parks, and trails of the village are literally a stone's throw away--this home is closer to the center of town than most parking places--you can leave your car parked and come back to this cozy and inviting retreat at the end of the day.
Let Bark Bungalow be your Blowing Rock vacation destination--you will return again and again!
Pet Rules:
Bark Bungalow accepts a maximum of two dogs under 45 lbs or one larger dog.
Your dog(s) must be fully housetrained and current on vaccinations and Flea & Tick preventative; cannot be left loose or unattended at any time; must be crated if you leave them home alone, crate(s) not supplied; pets are not allowed on the furniture and you must clean up any hair in the home upon your departure. Please make sure to clean up the yard after your dogs; if there is a hot tub, dogs are not allowed in it. The non refundable and taxable pet fee is per dog.
No Smoking
No Parties
No Events
Minimum Age: 25 years old
Check-in: 4:00 PM
Check-out: 10:00 AM
Late Check-out or Early Check-in at 1:00 PM: Must be requested and approved 48 hours in advance. A taxable fee for approved Late Check-out and Early Check-in will be applied.
Until confirmed, rates are subject to change
If you want a relaxing stay in beautiful Blowing Rock, with easy access to all the shopping and restaurants without the hassles of parking, you will love Bark Bungalow. Tucked away on a quiet one-way side street, half a block from Main Street, Bark Bungalow offers an abundance of rustic charm and a very uniquely crafted interior--wood floors, a gourmet kitchen that would be at home in a house twice this size, a gorgeous dry stack stone gas logs fireplace, a master bedroom with king bed and a second bedroom with a queen, plus two adjoining full baths. Note: Wood is not provided for the fireplace.
For outdoor enjoyment, there is a covered back porch plus a gas grill and a sweet backyard that is totally fenced and private.
All the shops and restaurants, parks, and trails of the village are literally a stone's throw away--this home is closer to the center of town than most parking places--you can leave your car parked and come back to this cozy and inviting retreat at the end of the day.
Let Bark Bungalow be your Blowing Rock vacation destination--you will return again and again!
Pet Rules:
Bark Bungalow accepts a maximum of two dogs under 45 lbs or one larger dog.
Your dog(s) must be fully housetrained and current on vaccinations and Flea & Tick preventative; cannot be left loose or unattended at any time; must be crated if you leave them home alone, crate(s) not supplied; pets are not allowed on the furniture and you must clean up any hair in the home upon your departure. Please make sure to clean up the yard after your dogs; if there is a hot tub, dogs are not allowed in it. The non refundable and taxable pet fee is per dog.
No Smoking
No Parties
No Events
Minimum Age: 25 years old
Check-in: 4:00 PM
Check-out: 10:00 AM
Late Check-out or Early Check-in at 1:00 PM: Must be requested and approved 48 hours in advance. A taxable fee for approved Late Check-out and Early Check-in will be applied.
Until confirmed, rates are subject to change
Amenities
Property Type: Cottage
Bedrooms: 2 Bedrooms, Sleeps 4, Beds for 4
Bathrooms: 2 Bathrooms
Entertainment
General
Bedrooms: 2 Bedrooms, Sleeps 4, Beds for 4
Master Bedroom: 1 King
Bedroom 2: 1 Queen
Bedroom 2: 1 Queen
Bathrooms: 2 Bathrooms
Bathroom 1: The master bath has a Jacuzzi tub/shower, toilet
Bathroom 2: Shower, toilet
Bathroom 2: Shower, toilet
Entertainment
- 1 Stone gas log fireplace
- Internet, WiFi
- Cable Television (1 Flat Screen)
- Walk to Main Street
- Privacy Fence for backyard
- Gas Grill with outdoor prep area
- Lush landscaping
- Dog House
- Dining Area for 4
- Linens & Towels Provided
- Washer/Dryer
- Iron & Board
- Heat
- Central AC
- Pet friendly
- ~3571' Elevation
- Parking
Kitchen
- Fully Equipped
- Concrete Countertops
- Coffee Maker: drip & Keurig
- Dishes & Utensils
- Dishwasher
- Microwave
- Refrigerator
- Gas range
- Oven
- Toaster
Map
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Available
Unavailable
Check-in
Check-out
Reviews
Page: 1 of 2 Write a ReviewDavid
Jenson Beach, US
Reviewed: Jul 10, 2024
Property Manager
Property
Nancy
Westerville, US
Reviewed: May 29, 2024
Property Manager
Blowing Rock Properties is very good work with. I like the messages sent in advance of my visits with info about what is going on in the area. Good to know whats new and area events.
Property
Ive stayed at Bark Bungalow many times. The property is perfect for 2 people and a dog. The backyard and porch is relaxing. The convenience to downtown is wonderful. Ill be back in October.
Nancy
WESTERVILLE, US
Reviewed: Nov 29, 2023
Property Manager
i have always had a good experience with BR Properties. Very responsive if I have a question or concern.
Property
Thank you for providing directions for use of the tv. I appreciate that the recycling schedule was posted. Opportunities for improvement - while better this stay, still a number of light bulbs burned out. The bottom of the shower curtain liner in the big bathroom either needs a good washing or replacement. I love the location being near town. It is nice to have the backyard, especially for letting the dog out on a cold morning.
Lisa
Trinity, US
Reviewed: Oct 19, 2023
Property Manager
You all are by far the best to work with in this area. We love Laurie.
Property
We enjoy Bark Bungalow. If there is any negative, and it is not a huge one, we do feel the living room furniture needs updating and to be made more comfortable for chilly days/evenings when needing to be inside. Love the addition of the two outside deck chairs.
Michael
Cary, US
Reviewed: Sep 30, 2023
Property Manager
Property
Nancy
WESTERVILLE, US
Reviewed: Jun 19, 2023
Property Manager
Always been very helpful when I call regarding a reservation or some kind of follow up.
Property
Great as always. It would be helpful to know what days are trash and recycling pickup. The convenience of the property is a key attraction. The backyard looked beautiful with flowers in bloom.
Lisa
Trinity, US
Reviewed: Oct 1, 2022
Property Manager
Property
Nancy
WESTERVILLE, US
Reviewed: Sep 23, 2022
Property Manager
Very easy to work with. I added my dog with ease only about a month before my trip. I had a follow-up request after my department (I lost my calendar) and Laurie's was great in trying to help me find it.
Property
I have stayed here quite a few times. It is great to have a nice place close to town. My dog and I take a morning walk around Mayview Park, Browhill Park and downtown. It is so nice to just walk out the door and be there. A couple suggestions - check the outside lights at the front entrance. Would be very helpful to have a guide on the TV usage. I'm semi-techy and it took me quite awhile to figure it out.
Michael
Cary, US
Reviewed: Oct 24, 2021
Property Manager
The Blowing Rock Properties team is great. We really enjoy using them for our vacations in the High Country.
Property
We love the Bark Bungalow. It is convenient to everything. The furnishings and mattress in the master have a little age on them but the place is cozy.
Linda
Charlotte, US
Reviewed: Oct 1, 2021
Property Manager
Property
Diane
Reviewed: Sep 27, 2021
Property Manager
Property
We had a wonderful stay at this original, upscale, creative house with a beautiful , private back yard and close to downtown. I a super host in Chapel l Hill and Id recommend having condiments like sugar salt, pepper, garlic powder, mustard and ketchup etc. also small bottles of shampoo and cream rinse, aluminum foil, Saran Wrap, baggies.
Dave
McCormick, US
Reviewed: Sep 17, 2021
Property Manager
Very friendly and professional!
Property
We fell in love with Bark Bungalow and the time flew by. There is a natural spirit to the house, with all the beautiful woods used in the construction of the home. The wood trim everywhere is so impressive The cabinets are a delight to use, as is the kitchen itself.
Steven & Karla
Greensboro, US
Reviewed: Jun 14, 2021
Property Manager
Property
we have stayed at this location many times and have enjoyed the location everytime.
Allen
Charlotte, US
Reviewed: May 28, 2021
Property Manager
Property
We loved our stay at the Bark Bungalow. It is very cute and the finishes are uniquely well done. The location is the best, being just a few steps from Main Street. The back yard is very private.
Brian
Granite Falls, US
Reviewed: May 24, 2021
Property Manager
Property
We had a wonderful stay. The weather was perfect and the location could not be beat. The rental was only a short walk from where our daughter was getting married, which made the wedding preparation easy and less stressful. Several restaurants and shops were also within an easy walk, so the spot can't be beat.
Debbie
Kinston, US
Reviewed: Apr 25, 2021
Property Manager
Everyone I spoke with was friendly and very helpful.
Property
Such a cute house. Well stocked and loved being able to walk down town. So convenient for shopping and dining. Would definitely stay again.
Margaret
Wake Forest, US
Reviewed: Apr 14, 2021
Property Manager
Property
Such an adorable cabin!!! Loved the quiet backyard!
Loved how close it was to shops and restaurants.
anne
wake forest, US
Reviewed: Apr 3, 2021
Property Manager
Property
Diane
Spartanburg, US
Reviewed: Nov 2, 2020
Property Manager
Property
Page
Greenville, US
Reviewed: Oct 12, 2020
Property Manager
Very nice.
Property
Loved it! Need a few more glasses for water, lemonade, etc.
Brian
Granite Falls, US
Reviewed: Sep 27, 2020
Property Manager
Property
Ralph
Fort Mill, US
Reviewed: Sep 21, 2020
Property Manager
We have rented many times thru Blowing Rock Properties.....and upon occasion needed assistance. Assistance has always been provided in a timely manner.
Property
We enjoyed our stay and our dog loved being on vacation with us. We especially liked you had Ridel Pinot Noir glasses :). The wine fridge was a plus!!!
RICHARD
PINEHURST, US
Reviewed: Aug 31, 2020
Property Manager
Property
This has been our favorite property we have rented from BR Properties - - by a mile. Comfortable beds, great kitchen, excellent wifi, primo location. Just a couple of small suggestions.
The kitchen is well equipped except for microwave (must be 20 years old) and the coffee pot (Mr. Coffee Jr.). They don't fit the standard in this property at all and would require minimal investment to upgrade. Otherwise outstanding kitchen and loved having a dishwasher and garbage disposal. Such a mountain luxury.
As you are probably aware, there has been considerable construction on Pine Street and the road is in horrendous condition. Probably worth a call to Town of Blowing Rock to see if they can make some interim repairs.
Lastly, garbage pickup was spotty, especially recyclables on Friday. Missed two Fridays in a row. We tried.
Lucy
Columbia, US
Reviewed: Jul 31, 2020
Property Manager
Property
Great...darling well stocked and well kept place...
Harvey & Mary
Fayetteville, US
Reviewed: Jun 16, 2020
Property Manager
Most helpful. Nice staff
Property
What a jewel sitting off main street. The decor is update and wonderful. We loved the private, sweet backyard .
Notes
No Smoking
Pets considered: must have prior approval to bring pet (dogs only); plus non refundable pet fee. If you are bringing a pet you must let us know in advance and meet our pet requirements. One larger dog or two under 45 lbs generally allowed if other requirements are met.
Minimum Age: 25 years old
Late Check-out and Early Check-in at 1:00 PM: Must be requested and approved 48 hours in advance. A taxable fee for approved Late Check-out and Early Check-in will be applied.
Until confirmed, rates are subject to change
Minimum stays are required and vary throughout the year
Vacation Rental Agreement
This is a vacation rental agreement under the North Carolina Vacation Rental Act. The rights and obligations of the Parties to this Agreement are defined by law and include unique provisions permitting the disbursement of rent prior to tenancy and expedited eviction of tenants. Your signature on this Agreement, or payment of money or taking possession of the property after receipt of the Agreement, is evidence of your acceptance of the Agreement and your intent to use this Property for a Vacation Rental.
1. Parties:
As provided on booking platform.
Agent, as an agent of the owner, hereby rents to Tenant, and Tenant hereby rents from Agent, the
vacation property described below (referred to hereafter as the “Premises”) on the terms contained in
this Agreement.
2. Agent/Liability.
Blowing Rock Properties, Inc. aka Blowing Rock Mountain Cabins (“Agent”) is a real estate
agency/property management company which brokers short term vacation rental contracts between
clients (property owners) and customers (vacation renters). The properties are private homes,
condominium units, apartments, cottages, and cabins. When you book a property, you enter a real
estate contract with the property owner (“Owner”). Neither the Agent nor the Owner is responsible or
liable for any loss of the renter’s personal property or for bodily injury or damage of any nature from
any cause to Tenant, including Tenant’s guests, licensees, or invitees. The agent is not responsible for
recreational activities, skiing conditions, insects, rodents, flies, bees, or other pests, weather conditions,
road conditions, power outages, acts of God, criminal activities, behavior of neighbors, economic
downturns, political changes or any other activity, event, or condition beyond its control.
3. Premises/Property Description:
As provided on booking platform.
Please check the number of people the premises sleeps as detailed in the Premises/Property
Description. Maximum occupancy limits in vacation rental homes are set according to sleeping
arrangements as well as by the capacity of the septic and water systems. Exceeding the maximum
occupancy limits violates our permit and will result in rent forfeiture and the immediate eviction of
tenants. The maximum occupancy stated represents the maximum number of people, including
children, excluding infants under 18 months, allowed to occupy the property at any one time.
Tenants must be 25 years of age or accompanied by parents or legal guardians over the age of 25, and
proof of age may be required at Agent’s discretion. See paragraph 10 Responsible Party below. We do
no allow house parties, youth groups, fraternities, sororities, weddings, events, or receptions in our
rental homes.
4. Term: As provided on booking platform.
5. Rent: Tenant agrees to pay rent for the Premises in the amount of $ in accordance with
paragraph 6. below.
As provided on booking platform.
6. Financial Terms:
As provided on booking platform.
7. Travel Protection Insurance (Optional):
Travel Protection Insurance: Not applicable unless booking directly with Blowing Rock Properties.
8. Disbursement of Rent and Third-Party Fees: Tenant authorizes Agent to disburse up to fifty percent
(50%) of the rent set forth in paragraph 3 above to the owner (or as the owner directs) prior to
Tenant’s occupancy of the Premises, and the balance of the rent upon the commencement of the
tenancy, a material breach of this Agreement by Tenant, or as otherwise permitted under the
Vacation Rental Act. Tenant agrees to pay a $25.00 processing fee for any check of Tenant that may
be returned by the financial institution due to insufficient funds or because Tenant did not have an
account at the financial institution. Tenant also authorizes Agent to disburse prior to Tenant’s
occupancy of the Premises any fees owed to third parties to pay for any goods, services, or benefits
procured by Agent for the benefit of Tenant, including but not limited to any fees set forth herein
payable to Agent for reservation, transfer, or cancellation of Tenant’s tenancy.
9. Responsible Party/Damage/ Maintenance Fee:
As part of our effort to help you relax and enjoy your stay, we have partnered with SafelyStay to provide you with the below protection. The cost of this protection has been included in your rental rate and fees and covers you for accidental damages during your stay.
The SafelyStay, Inc. Trust and Safety Fee includes up to $1500 of coverage for accidental contents damage. Complete terms regarding the Trust and Safety coverage can be found at the Safely website. The Trust and Safety Fee is refundable only if the reservation is canceled in writing at least twenty-four (24) hours prior to the arrival date. Any deductible or minimum claim amount will be the responsibility of the Guest and Blowing Rock Properties will process using the form of payment on file for Guest.
Any damage must be reported immediately to Agent via email or by phone. The Trust and Safety Fee does not negate your responsibility as a Responsible Party, Tenant, or Guest, and is non-refundable except as provided above. Damage excluded from the Trust and Safety fee for which Tenant and Responsible Parties may remain responsible are anything not considered accidental and includes but is not limited to:
A. Intentional, willful, reckless, or malicious acts of the Tenant or others on the premises during
the tenancy.
B. Excessive damage by pets
C. Theft from the premises of the Owner’s property
D. Gross negligence of Tenant or intentional misuse of furnishings, appliances, equipment or other
amenities provided within the Premises
E. Damage caused while under the influence of alcohol or drugs
F. Damages to property resulting from operation of any motorized vehicles (including Ohv/Atv
type vehicles) by Tenant, Guests, or Invitees
G. Damages related to smoking inside the home.
H. Damages related to tampering with alarm systems and controls or Audio/Video/Internet wiring
or component programming within a property.
I. Damages related to gas log fireplaces due to use not for intend purpose, such as the logs being
re-arranged or burning wood, paper, marshmallows, or anything else other than gas inside a gas
log fireplace.
J. Gross negligence of Responsible parties, Tenant or others or intentional misuse of the Premises,
by having un-authorized parties or gatherings which result in extra housekeeping and/or
damage to the Premises.
All persons whose credit cards are used to pay for the reservation (the “Responsible Party or
Parties”) must sign this agreement and accept full responsibility for all occupants’ compliance with
Agent’s rental policies, procedures, rules, and restrictions. The Responsible Party or Parties must be
at least 25 years of age and are required to occupy the Premises for the entire term unless the Agent
is notified of early departure of the entire party. The Responsible Party or Parties must provide
supervision for occupants under the age of 25.
Aside from normal wear and tear, the responsible party is responsible for any damage to the
property and the contents of the property during possession under the Vacation Rental Agreement.
The Responsible Party or Parties agree that if damage is discovered, the Agent is authorized to
charge a deposit reasonably calculated to cover the cost of any damage to the Responsible Party or
Parties’ credit card on file, to be held in trust until the property and any damaged or missing items
are repaired or replaced. If multiple credit cards are used to pay for the reservation, all card holders
bear full responsibility for the total cost of any damage. The Responsible Party or Parties are liable
for damages caused accidentally, intentionally, negligently, or by omission.
10. Trust Account: Any advance payment made by Tenant shall be deposited in a trust account with
First Citizens Bank 1021 Main Street, Blowing Rock, NC 28605, a federally insured depository
institution authorized to do business in North Carolina. Tenant agrees that any advance payment
may be deposited in an interest-bearing trust account and that any interest thereon shall accrue for
the benefit of and shall be paid to the Agent (or as the Agent directs) as it accrues and as often as is
permitted by the terms of the account.
11. Check-In/Check-Out:
Check-in: All cabins have either a coded keypad entry or a lockbox, so there is no need to come to
the office to pick up a key or check in. Normal check-in time is 4:00 pm. During holidays and busy
seasons, you will be notified if check-in time will be delayed. Refunds will not be made for delays in
check-in of less than 2 hours. Please call the office within 1 hour of arrival to your property to
report any damages or other issues. Otherwise, you may be held responsible for previous guests’
damage.
Early Check-in: Early check-in may be available for a fee of $100 plus tax when the prior guest’s departure is not scheduled on your arrival date and when all necessary housekeeping and maintenance is complete. When available, the early check-in option allows you to arrive at 1:00 pm. If you would like an early check-in, please email no sooner than 48 hours before your arrival. You will receive a response within 24 hours. Availability of early check-in is not guaranteed. To truly guarantee an early check-in or provide for early check-in before 1:00 pm, you must reserve the night preceding your check-in date. Guests who arrive before their pre-arranged check-in time without authorization may be charged for an extra night.
Check-Out: You must vacate the property no later than the published check-out time on the last
day of your reservation.
Late Check-out: Late check-out may be available for a fee of $100 plus tax when the next guest arrival is not scheduled for your departure date. When available, late check-out allows you to depart at 1:00 pm. Availability of the late check-out is not guaranteed. To truly guarantee a late check-out you need to reserve an additional night.
Check-out procedures: Check-out procedures are provided to you. If you do not receive check-out
instructions, please contact the office. Failure to follow the check-out instructions can result in
damages or fees not included in your reservation.
User Error/Lock Outs/Lost Keys: Please call the office during business hours or the emergency
phone after hours if you experience trouble with a lock box, keypad, or lost keys and cannot enter
your rental. There will be a $20 charge for lost keys. If you accidentally take keys home with you,
please mail them to PO Box 2486, Blowing Rock, NC 28605.
Items Left in Property: Agent is not responsible for items left in rental properties. It is important to
check thoroughly before departing to avoid leaving your belongings. If you failed to remove and
pack belongings, please notify us immediately and we will attempt to locate the item, deliver it to
the office and arrange for packing and shipping to the address you provide. There is a shipping and
handling fee of $25 plus the actual cost of shipping for the return of your belongings.
Success locating and returning items is affected by many variables. There is no guarantee that left
items will be found. Shipping and handling will not be charged unless we successfully locate and
ship the items. Items found but not claimed within 1 week of departure will be disposed of or
donated to charity.
Care and Cleaning: All properties are professionally cleaned prior to your arrival and after
your departure. Cleaning issues and mistakes do sometimes happen and must be reported to
Management immediately upon check-in. If you do not give us the opportunity to make things right,
we will not consider any refund of rent. Please respect the owner’s property. Please do not
rearrange the furniture or move décor, electronics, or other personal items around the home.
Guests are expected to keep the home neat during their stay and a small amount of basic cleaning
supplies are provided. We do not charge a departure cleaning fee but do require guests follow
check-out instructions provided. We find that guests would rather do a little tidying before
departure rather than paying an additional fee. However, your signature on this contract authorizes
us to charge an appropriate amount for additional cleaning beyond the standard clean if required
because of your occupancy. This is rarely necessary but has been done on occasion.
12. Essentials. Linens are provided. Beds are made up with clean linens and at least two towels are
provided for each guest. If you require more than two towels per guest, it is recommended that you
bring towels from home. Agent provides a starter supply of paper towels, toilet paper bath soap,
dish soap, dishwasher pods, and trash bags to use the first night. After that supply is used, you will
need to purchase additional supplies or bring supplies from home. Your kitchen should be stocked
with common kitchenware and tableware sufficient for basic meal preparation. Specialty cookware
is not guaranteed, and office staff will probably not know what specialty equipment is at the
Premises, so anything special you need should be brought with you.
13. Air Conditioning: Please be aware that some properties may not be equipped with air conditioning
and some properties have window units, eco-friendly systems, baseboard heat, or other systems
that are not generally referred to as Central Air Conditioning. It is the Tenant’s responsibility to
check the Premises advertising and understand the amenities of the Premises. Agent is not
responsible for weather conditions at the time of the tenancy and there will be no refunds or
switching of properties due to lack of air conditioning systems. See also Mechanical Failures
paragraph 16. Below.
14. Telephones/Wi-Fi/Television: Telephones are provided in some of our vacation homes for your
convenience. Homes with telephones allow local and emergency calls at no charge. However, most
phones have blocks against long distance calls, so please plan on bringing your personal cell phone
for use either at the property or when you are in town. Please note: Cell phone service cannot be
guaranteed in the mountains. Wi-Fi cannot be guaranteed in the mountains. And all these things
can lose strength or go out altogether for many reasons, including power outages and storms and
lightening. No refunds, partial refunds or compensation will be given because cell service or Wi-Fi is
unavailable during your stay. Pay per view television, including HBO, special sporting events,
Showtime and other channels not provided by the owner’s service are not included in your rental.
This is the Owner’s choice. Please do not ask us to add extra channels or services. Viewing pay per
view programs, adding apps, or adding services is and will result in a charge against your deposit
and/or credit card. Likewise, use of streaming services must be done through your individual
accounts after logging in. If you try to upgrade or add services or accounts, you will be responsible
for any charges and you agree that those charges may be charged to your credit card on file.
15. Mechanical & Equipment Failures, Repairs, Inconvenience: Equipment, mechanical systems, and advertised amenities in the vacation rental home should be in good working order and repair upon
your arrival. Please report inoperative equipment to Agent immediately and Agent will make every
effort to have repairs done in a timely manner during reasonable hours. Each home has smoke
detectors. Please notify us immediately if they are not working. Do not wait until the end of your
stay to tell us something wasn’t working properly.
We will do our best to ensure that your stay is stress free, however, the speed of service cannot be
guaranteed in our small community. The timing and availability of solutions will be affected by
holidays, weekends, popular seasons, sold out weekends, supply chain issues, limited availability of
service providers and specialists in the community, and other factors affecting the timing and
availability of materials and services. Expect those factors to be greater in Blowing Rock and the
High Country than they would be in a larger town or city, or one located closer to a larger town or
city. Mechanical failures of appliances, air-conditioning or heating systems, hot tubs, television
services, Internet, Wi-Fi, gas fireplaces, hot tubs, or any other appliance or system that fails to
operate properly during your stay, are largely beyond our control and no refund or rent reductions
are guaranteed. Agent will consider the habitability of the Premises, the type of failure and inconveniences that occurred, the length thereof, and other relevant factors, along with the interests of Owner and Tenant in deciding on an appropriate resolution.
Ladybugs, stinkbugs, squash bugs, flies, ants, rodents, and other pests are not uncommon in the
mountains, especially in forested areas, and pest control can be ineffective against certain pests and
during certain times of year. Accordingly, like all things beyond our control, we are happy to assist
you to find a solution, if there is one, but no refund or rent reductions are guaranteed, especially for
minor infestations.
No refunds will be granted for unsatisfactory housekeeping, but every reasonable effort will be
made to address any housekeeping issues you encounter, provided we are notified immediately.
16. Hot Tubs: If your house includes a hot tub, special rules for its use apply. Damages, abuse, or
failure to comply with stated hot tub rules provided to you before your stay, requiring repair,
draining and/or excessive cleaning outside our regular maintenance for normal use will result in an
immediate charge of $125 to your credit card on file. All hot tubs are professionally serviced before
your arrival. A hot tub is a spa and not a bathtub. If you follow our simple rules, you should not
have a problem with the hot tub. Please note that some people, especially children are sensitive to
the chemicals used to keep a hot tub clean and sanitary. We are not responsible for personal
reactions to hot tub chemicals. Hot tub covers must be secured and cannot support the weight of
an adult or child. You are responsible for damage if the hot tub cover is not properly secured or is
damaged.
a. Hot tub use is at Your Own Risk: Tenant is responsible for all persons on the property.
Please take care to know the rules of hot tub usage.
b. Hot tub service. Chemicals are checked and balanced before arrival. If you have reason to
believe the tub was not serviced properly, you must contact Agent within 1 hour of arrival at
by calling the emergency phone. We will provide
service as soon as service is available at no charge. Agent is not responsible for water
quality for the duration of your stay. Showering before use reduces the impact of use on
the hot tub chemicals and filter system. Showering after use removes chemicals and any
residue that may have been introduced into the tub from your skin. It is guest’s
responsibility to report if use of the tub has created the need for servicing. The need for
additional servicing is caused by use and there is a fee to maintain the quality of the water
during your stay. You may order service by calling or emailing. Chemical balancing is $45. A
mid-stay dump and refill is $100. It may take up to 48 hours to complete the service and
reheat the water. If the water needs service, continued use without treatment may cause
injury.
c. If your reservation was made within 24 hours of arrival, you should not use the hot tub
until after service has been confirmed. For last minute reservations, it is the Tenant’s
responsibility to confirm that the hot tub has been serviced.
d. A hot tub cover does not prevent children from entering. To avoid injury to not permit
children to use or access the hot tub unless closely supervised by an adult. Use extreme
caution and always supervise your children during your stay.
e. Stay off and properly manage the hot tub cover. Hot tub covers will not support the weight
of an adult or child. If a hot tub cover is broken because it cannot support climbing on it,
you will be charged to replace it which can cost upwards of $600. Remove the cover
completely before entry to prevent entrapment. Non-secured or improperly secured covers
are a hazard under any circumstance but especially in high winds. Failure to follow
instructions may result in injury or drowning.
f. Temperature. Water in the hot tub should never exceed 104 degrees F (40C). Higher
temperatures are considered unsafe for adults. Lower temperatures are recommended for
children. Usage time for these temperatures is 10 minutes. Prolonged usage may be
injurious to your health. Before using a hot tub, the water temperature should be measured
with an accurate thermometer.
g. Splashing. Do not splash water out of the hot tub. Doing so may damage the hot tub.
h. Pregnancy. Pregnant women should consult a physician before using a hot tub.
i. Medication. Medications, alcohol, and drugs should not be used before or during hot tub
use.
j. Physical Concerns. A physician should be consulted if there is a medical history of heart
disease, low or high blood pressure, circulatory system problems, diabetes, or if suffering
from obesity.
k. Suction Guards. Do not use the hot tub unless all suction guards are installed and in good
condition to prevent body and hair entrapment.
l. No Electrical Appliances. Do not permit electric appliances (For example, computers,
telephones, lights, radios, or television) within 10 feet of the tub.
m. Infectious Disease. People with infectious diseases should not use the hot tub.
n. Caution! Wet surfaces can be slippery. Exercise care when entering or exiting the hot tub.
o. Exercise. Do not use a hot tub immediately following strenuous exercise.
p. No horseplay or roughhousing in the hot tub.
17. Utilities: Power outages occur infrequently in this area and are normally resolved quickly.
Regardless, no refunds will be issued for minor disruption of any utilities including, but not limited to
power outages and water outages.
18. Locked Areas: It is normal for a portion of the property to be locked and unavailable to the guest.
Locked closets, garages, or other areas are reserved for storage of housekeeping supplies and the
owner’s private property. Locked areas are not included in your reservation. Entry into locked areas
of the house will be considered trespassing.
19. Tenant Duties: Tenant agrees to be a polite and conscientious neighbor and comply with all
obligations imposed by the Vacation Rental Act on Tenant with respect to maintenance of the
Premises, including but not limited to keeping the Premises as clean and safe as the conditions of
the Premises permit and causing no unsafe or unsanitary conditions in the Premises, common areas
and remainder of the Premises that Tenant uses. Tenant agrees to notify Agent in writing of the
need for replacement or repairs to a smoke detector, including the need to replace the batteries as
needed during the tenancy. Tenant agrees not to use the Premises for any activity or purpose that
violates any international, federal, state, or local criminal or civil law or governmental regulation,
covenant, or restriction, including noise ordinances, parking restrictions, and illegal use of the
Internet. Tenant’s breach of any duty contained in this paragraph shall be considered material and
shall result in the termination of Tenant’s tenancy. Agent will cooperate with any investigation of
illegal activity that seeks to hold perpetrators responsible.
20. Agent Duties: Agent agrees to provide the Premises in a fit and habitable condition. If at the time
Tenant is to begin occupancy of the Premises, Agent cannot provide the Premises in a fit and
habitable condition or substitute a reasonably comparable property in such condition, Agent shall
refund to Tenant all payments made by Tenant. Agent shall conduct all brokerage activities
regarding this Agreement without respect to the race, color, religion, sex, national origin, handicap,
sexual orientation, or familial status of any tenant.
21. Cancellation: You may cancel within 24 hours of booking and receive a full refund, except, if the
reservation is made within 24 hours of arrival date, there is no refund due if the property is entered
by any person associated with the reservation.
(i)In the event of a cancellation by Tenant more than 24 hours after booking, the Tenant shall
receive a refund of all payments made by Tenant, less the processing fee and any non-refundable
insurance charges, only if the Premises are re-rented on the terms set forth herein. If the Premises
are not re-rented on the terms set forth herein, Agent is not obligated to offer future credits or
refunds for cancellations due to emergencies, regardless of the situation, including but not limited
to weather events and acts of God, unexpected illnesses, injury, or death, changing of plans or job
loss. Active members of the Military and Armed Forces must provide written proof of orders
affecting travel and a copy of their military ID to qualify for a cancellation with refund.
Amount of Refund Upon Re-rental: If the premises are re-rented, Tenant will be refunded no more
than the amount of the room rate of the re-rental, plus taxes and refundable fees (see paragraph 22
(i) above) and never, in any event, more than the Tenant has paid. Agent has full discretion to re-
rent the premises at any rate necessary or advisable, in Agent’s sole discretion, to re-rent the
premises for the benefit of the Owner. If Agent cannot re-rent the Premises at all, then Tenant will
forfeit the prepaid rental deposit.
(iii) Agent is not obligated to refund unused days in the event of late arrival or early departure.
(iv) Whether or not the Premises are re-rented, Tenant, rather than Agent, shall be responsible for
seeking reimbursement of any fees paid by Tenant to Agent for goods, services, or benefits procured
by Agent from third parties for the benefit of Tenant that may have been paid out prior to Tenant’s
cancellation.
(iv) In the event a property is not available due to maintenance and repair issues, Agent reserves the
right to transfer you to a comparable property, provided one is available (see paragraph 37.
Substitution below).
We highly recommend the purchase of Travel Protection Insurance (see paragraph 7).
22. Transfer of Premises:
(1) If the owner voluntarily transfers the Premises, Tenant has the right to enforce this Agreement
against the grantee of the Premises if Tenant’s occupancy under this Agreement is to end 180 or
less after the grantees interest in the Premises is recorded. If Tenant’s occupancy is to end
more than 180 days after such recordation, Tenant has no right to enforce the terms of this
Agreement unless the grantee agrees in writing to honor this Agreement. If the grantee does
not honor this Agreement, Tenant is entitled to a refund of all advance rent paid by Tenant (and
other fees owed to third parties not already lawfully disbursed). Within 20 days after transfer of
the Premises, the grantee or the grantee’s agent is required to: (i) notify Tenant in writing of the
transfer of the Premises, the grantee’s name and address, and the date the grantee’s interest
was recorded; and (ii) advise Tenant whether Tenant has the right to occupy the Premises
subject to the terms of this Agreement or receive a refund of any payments made by Tenant.
However, if the grantee engages Agent to continue managing the Premises after the transfer,
the grantee shall have no obligation under (i) or (ii) above if this Agreement must be honored
under the Vacation Rental Act or if the grantee agrees in writing to honor this Agreement.
(2) Upon termination of the owner’s interest in the Premises, whether by sale, assignment,
death, appointment of a receiver or otherwise, the owner, owner’s agent, or real estate agent is
required to transfer all advance rent paid by Tenant (and other fees owed to third parties not
already lawfully disbursed) to the owner’s successor-in-interest within 30 days, and notify
Tenant by mail of such transfer and of the transferee’s name and address. However, if Tenant’s
occupancy under this Agreement is to end more than 180 days after the recordation of the
interest of the owner’s successor-in-interest in the Premises, and the successor-in-interest has
not agreed to honor this Agreement, all advance rent paid by Tenant (and other fees owed to
third parties not already lawfully disbursed) must be transferred to Tenant within 30 days.
(3) If the owner’s interest in the Premises is involuntarily transferred prior to Tenant’s
occupancy of the Premises, the owner is required to refund to Tenant all advance rent paid by
Tenant (and other fees owed to third parties not already lawfully disbursed) within 60 days after
the transfer.
23. Mandatory Evacuation: If State or local authorities order a mandatory evacuation of an area that
includes the Premises, Tenant shall comply with the order. Upon compliance, Tenant will be
entitled to a refund of the prorated rent for each night that Tenant is unable to occupy the Premises
because of the order. However, Tenant will not be entitled to a refund if, prior to taking possession
of the Premises: (i) Tenant refused insurance offered by Agent that would have compensated
Tenant for losses or damages resulting from loss of use of the Premises due to a mandatory
evacuation order, or (ii) Tenant purchased such insurance from Agent. The insurance shall be
provided by an insurance company duly authorized by the North Carolina Department of Insurance,
and the cost of the insurance shall not exceed eight percent (8%) of the total rent charged to Tenant
for the vacation rental.
24. Expedited Eviction: If the tenancy created hereunder is for 30 days or less, the expedited eviction
procedures set forth in the Vacation Rental Act will apply. Tenant may be evicted under such
procedures if Tenant: (i) holds over in possession after Tenant’s tenancy has expired; (ii) commits a
material breach of any provision of this Agreement (including any addendum hereto) that according
to its terms would result in the termination of Tenant’s tenancy; (iii) fails to pay rent as required by
this Agreement; or (iv) has obtained possession of the Premises by fraud or misrepresentation.
25. Weather and Road Conditions: Weather conditions in the mountains of North Carolina are
unpredictable. Be aware that rain, fog, snow, sleet, and ice are possible. Road conditions may
become hazardous before or during your stay. For this reason, a 4-wheel drive vehicle, ideally with
tire chains for backup, and the ability to drive on snow and ice are required during the winter
months (November through March) and are sometimes recommended during other times of year to
provide your party with the safest possible mountain experience. Neither a 2-wheel drive vehicle
with chains nor an all-wheel drive vehicle will perform as well as a 4-wheel drive vehicle, with chains
for back up and are not recommended. It is your responsibility to arrive fully prepared and there
will be no refunds, allowances, or date changes resulting from your negligence in this matter.
Agent has service providers for plowing of driveways only. Properties are treated on the provider’s
schedule, over which we have no control. Service providers often wait until primary and secondary
state-maintained roads, as well as any subdivision roads, are cleared before traveling to the
property to clear your driveway. This can take hours to days, depending upon conditions. Service
providers are instructed to schedule plowing after 3 inches of accumulation. We do not guarantee
the same standard of clearing as state-maintained roads. We seek to make driveways passable by a
4-wheel drive vehicle with chains. Weather conditions dictate whether this is possible given the
resources available. Be prepared to delay your departure, including rescheduling flights, in the
event of a significant snowfall or ice event. Agent cannot and will not be able to change the ice and
snow mitigation process or timeline based on guest travel plans, and we cannot guarantee that you
will be able to depart on time to return home or to return to work.
Agent cannot and will not be responsible for your personal safety. When traveling in winter, in the
mountains, always take personal responsibility for your own safety. Bring proper and adequate
clothing for the weather conditions and pack food, and water, and other necessary supplies to take
care of yourself and your family during a heating failure, power outage, accident, or other situation
that could be impacted by weather conditions.
Snow plowing service for the driveway may not include the removal of snow and ice from walkways
and entry areas, which may be slick and hazardous. Bring appropriate footwear and be prepared to
clear your own walkway, if necessary. Please take care not to damage walkways and porches in the
process of clearing ice and snow. You will be held responsible for any damage.
No refunds will be given if you are unable to access the property because you do not have 4-wheel
drive. Agent does not provide refunds, partial refunds, or any other compensation related to
weather conditions after guest arrival.
26. Trash Removal. Trash removal instructions will be provided to you before check-in. Animals are a
problem in the mountains, so please bag all garbage securely, secure the lids on all outdoor cans
with any bungee cords or fasteners provided, and if available, secure the cans in an outdoor bear
resistant enclosure. If you have excess garbage that will not fit in the receptacles provided, please
take it to the local convenience center or pack it out with you. Do not leave garbage outside the
cans/enclosures provided at any time. If you are checking out on a day when the convenience
centers are closed, you may leave one small, tightly secured bag of trash in the kitchen for
housekeeping to pick up. You will be charged for any additional trash left inside the property so
plan for proper disposal before you depart. You will be charged for trash pickup service if you leave
garbage outside the provided outdoor cans and enclosures, resulting in animals scattering trash.
27. Indemnification and Hold Harmless: Tenant agrees to indemnify and hold harmless Agent and the
owner from and against any liability for personal injury or property damage sustained by any person
(Including Tenant’s guests) as a result of any cause, unless caused by the negligent or willful act of
any person (including Tenant’s guests) as a result of any cause, unless caused by the negligent or
willful act of Agent or Owner, or the failure of Agent or Owner to comply with the Vacation Rental
Act.
28. Right of Entry: Tenant agrees that the Agent, the owner, or their respective representatives may
enter the Premises during reasonable hours to inspect the Premises, to make such repairs,
alterations, or improvements thereto as Agent or owner may deem appropriate, or to show the
Premises to prospective purchasers or tenants.
29. Assignment: Tenant shall not assign this Agreement or sublet the Premises in whole or part without
written permission of Agent.
30. Pets: Unless otherwise specifically permitted in this Agreement (including any Addendum hereto),
no pets shall be allowed on the Premises. Tenant’s breach of this provision shall be considered
material and shall result in termination of Tenant’s tenancy. Please note that pets must be pre-
treated for ticks, fleas, worms, and parasites prior to your arrival (see Pet Rules paragraph 32
below). We do not guarantee that properties advertised as not allowing pets are “pet-free” and
that they have never had a pet on the property.
31. Pet Rules: We love animals, but to respect our owners and tenants we have specific rules that must
be followed if a pet is approved. Only dogs are allowed at our rental properties. There will be no
dogs allowed in any property without first obtaining approval from Agent and paying a pet fee
(Exception for service animals). I would like to see a paragraph that sets for the laws about Service
Animals vs. Emotional support animals. If your dog is approved, the dog(s) must be up to date on all
shots/vaccines and on flea and tick preventative. They should not be allowed up on any furniture in
the home and must be house trained to go outside (no pee pads allowed). If left alone in the
property, your dog(s) must be crated. Tenant’s breach of these rules shall be considered material
and shall result in forfeiture of any monies paid and the termination of tenancy, in addition to a
minimum $150 additional pet cleanup fee, plus an additional minimum of $300 to clean rugs and
furniture.
32. Smoking: All Agent’s rentals are non-smoking properties. You may not smoke tobacco or
marijuana or use e-cigarettes, vaping or incense inside any of the properties. If any sign of smoking
is found inside a property, the card of Responsible Party or Parties will be immediately charged a
$300 smoke removal home restoration fee. The responsible party accepts responsibility for any
additional smoke odor remediation that is necessary and possibly to reimburse the property owner
for time off the market, should remediation require extended time.
33. Parking, RVs, Boats, Trailers, Atv/Ohv and Off-Road Vehicles: Due to our mountainous terrain,
parking can be limited at some properties. Some communities have strict standards regarding the
number of vehicles that can be parked at a property. Some may not allow motorcycles, RVs or
trailers. Tenant must observe the parking limitations of each property and must not park in
undesignated areas or block access to neighboring properties. Do not bring Atv/Ohv type vehicles
or trailers without prior approval. Riding Atv/Ohv and other off-road vehicles on the property or
neighboring properties is strictly prohibited. Parking trailers, horse trailers, boats, RVs and other
large equipment requires advance discussion and approval from Agent.
34. Firearms and Fireworks: Use and possession of firearms and fireworks are strictly prohibited.
35. Properties are Privately Owned: The properties managed by Agent are privately owned and reflect
the needs and tastes of the Owners. The condition of the property, as well as the furnishings, will
vary according to the Owner’s choices. Every effort has been made to assure that the descriptions
of the properties are correct; however, Agent cannot be responsible for and is not always aware of
changes made by the Owner to the furnishings or equipment in the units. There will be no refunds
due to the property not being decorated or accommodated to the Tenant’s individual preference or
due to missing or broken small appliances or other discrepancies with the website. A house you
have stayed in previously will not necessarily have the same small appliances and equipment as the
last time you stayed there.
36. Substitution. Agent reserves the right to substitute accommodations if circumstances require.
Circumstances include but are not limited to acts of nature or other accidents that may render a
property uninhabitable. If your chosen property becomes unavailable, Agent will attempt to contact
Tenant to offer alternative properties, or a full refund of all monies will be given if Tenant does not
find any alternative homes acceptable.
37. Events, Large Gatherings, Noise: Tenant understands that Property is a privately owned vacation
rental home and is not intended to serve as an event venue. If Tenant wishes to hold any form of
celebration, gathering, reunion or other event at the Property, Tenant must first seek written
permission from Agent before the reservation will be accepted or confirmed. If an unauthorized
gathering occurs during Tenant’s reservation, Tenant understands that they will be required to leave
the property immediately without refund. If any unauthorized event occurs, Tenant will be subject
to a fine and will be responsible for all damages, additional cleaning, and additional trash charges.
Tenant understands that neighborhood and county noise restrictions will be in effect for the
duration of their rental.
38. Security Deposit. On rare occasions, a security deposit may be charged for specific circumstances (for example, bringing a pet to a non-pet friendly property). Security deposit, if any, provided for in paragraph 6 above may be applied to actual damages caused by Tenant as permitted under the Tenant Security Deposit Act. In addition, Agent may deduct from the security deposit the amount of any unpaid long distance or per call telephone charges, cable television charges, streaming services or smart TV charges that are not specifically described in this Agreement (including any addendum hereto) as being included with the Premises.
Agent shall apply, account for, or refund Tenant’s security deposit within 45 days following the end
of the tenancy.
If guest decides to pay security deposit in addition to the Maintenance fee (See paragraph 10), the deposit ensures that our rental homes are left in the condition in which they were found and protects the owners from damages and loss caused by tenants and/or their guests. Your rental home will be inspected after your departure and before the next guest arrives. The security deposit is not charged unless there is loss or damage to the rental home during your stay, excessive cleaning required, abuse of the hot tub (see paragraph 17 below), or violation of policies. The person in whose name the property is reserved as well as each person who makes payment on the reservation will be held responsible for all occupants complying with rental policies, procedures and restrictions and will be financially responsible for any damages to the property or its contents during the tenancy. Honesty is always the best policy. Please tell us if loss or damages have occurred during your stay.
39. Jurisdiction: This agreement and the performance thereof shall be governed, interpreted,
construed, and regulated by the State of North Carolina. The parties agree to submit any matter
arising out of this Agreement to the Federal courts located in Burke County, North Carolina and the
state courts located in Watauga County, North Carolina. The Parties agree that said court shall have
exclusive original jurisdiction over any matter relating to or arising from this Agreement and the
parties’ rights and obligations under this Agreement. Each of the parties hereby expressly waive any
objection of defense it may have to the personal jurisdiction of the Federal and State courts located
in the State of North Carolina. If Agent must seek remedy in court for any reason, all attorney’s fees
and court costs shall be paid in full by Tenant.
Acknowledgement of all stated Terms and Conditions:
By booking, I certify that I agree to abide by the rules and policies herein as well as those
pertaining to the property I am renting, and I agree to abide by homeowners/agents/association
restrictions on use of said property. I further understand that I am executing this contract on behalf of
all parties traveling with me. Failure to adhere to the rules and policies may result in forfeiture of my
deposit and/or denial of occupancy without refund. I agree to the rules and policies concerning the use
of the hot tub. I will not bring a pet to a property that does not allow such. I understand that my
property is not equipped with air conditioning unless otherwise stated on the Internet listing. I
authorize the use of my credit card for any damages incurred during my tenancy. I understand that if I
wish to rent a property for a purpose other than a family vacation, authorization must be obtained in
writing prior to finalizing the reservation.
Pets considered: must have prior approval to bring pet (dogs only); plus non refundable pet fee. If you are bringing a pet you must let us know in advance and meet our pet requirements. One larger dog or two under 45 lbs generally allowed if other requirements are met.
Minimum Age: 25 years old
Late Check-out and Early Check-in at 1:00 PM: Must be requested and approved 48 hours in advance. A taxable fee for approved Late Check-out and Early Check-in will be applied.
Until confirmed, rates are subject to change
Minimum stays are required and vary throughout the year
Vacation Rental Agreement
This is a vacation rental agreement under the North Carolina Vacation Rental Act. The rights and obligations of the Parties to this Agreement are defined by law and include unique provisions permitting the disbursement of rent prior to tenancy and expedited eviction of tenants. Your signature on this Agreement, or payment of money or taking possession of the property after receipt of the Agreement, is evidence of your acceptance of the Agreement and your intent to use this Property for a Vacation Rental.
1. Parties:
As provided on booking platform.
Agent, as an agent of the owner, hereby rents to Tenant, and Tenant hereby rents from Agent, the
vacation property described below (referred to hereafter as the “Premises”) on the terms contained in
this Agreement.
2. Agent/Liability.
Blowing Rock Properties, Inc. aka Blowing Rock Mountain Cabins (“Agent”) is a real estate
agency/property management company which brokers short term vacation rental contracts between
clients (property owners) and customers (vacation renters). The properties are private homes,
condominium units, apartments, cottages, and cabins. When you book a property, you enter a real
estate contract with the property owner (“Owner”). Neither the Agent nor the Owner is responsible or
liable for any loss of the renter’s personal property or for bodily injury or damage of any nature from
any cause to Tenant, including Tenant’s guests, licensees, or invitees. The agent is not responsible for
recreational activities, skiing conditions, insects, rodents, flies, bees, or other pests, weather conditions,
road conditions, power outages, acts of God, criminal activities, behavior of neighbors, economic
downturns, political changes or any other activity, event, or condition beyond its control.
3. Premises/Property Description:
As provided on booking platform.
Please check the number of people the premises sleeps as detailed in the Premises/Property
Description. Maximum occupancy limits in vacation rental homes are set according to sleeping
arrangements as well as by the capacity of the septic and water systems. Exceeding the maximum
occupancy limits violates our permit and will result in rent forfeiture and the immediate eviction of
tenants. The maximum occupancy stated represents the maximum number of people, including
children, excluding infants under 18 months, allowed to occupy the property at any one time.
Tenants must be 25 years of age or accompanied by parents or legal guardians over the age of 25, and
proof of age may be required at Agent’s discretion. See paragraph 10 Responsible Party below. We do
no allow house parties, youth groups, fraternities, sororities, weddings, events, or receptions in our
rental homes.
4. Term: As provided on booking platform.
5. Rent: Tenant agrees to pay rent for the Premises in the amount of $ in accordance with
paragraph 6. below.
As provided on booking platform.
6. Financial Terms:
As provided on booking platform.
7. Travel Protection Insurance (Optional):
Travel Protection Insurance: Not applicable unless booking directly with Blowing Rock Properties.
8. Disbursement of Rent and Third-Party Fees: Tenant authorizes Agent to disburse up to fifty percent
(50%) of the rent set forth in paragraph 3 above to the owner (or as the owner directs) prior to
Tenant’s occupancy of the Premises, and the balance of the rent upon the commencement of the
tenancy, a material breach of this Agreement by Tenant, or as otherwise permitted under the
Vacation Rental Act. Tenant agrees to pay a $25.00 processing fee for any check of Tenant that may
be returned by the financial institution due to insufficient funds or because Tenant did not have an
account at the financial institution. Tenant also authorizes Agent to disburse prior to Tenant’s
occupancy of the Premises any fees owed to third parties to pay for any goods, services, or benefits
procured by Agent for the benefit of Tenant, including but not limited to any fees set forth herein
payable to Agent for reservation, transfer, or cancellation of Tenant’s tenancy.
9. Responsible Party/Damage/ Maintenance Fee:
As part of our effort to help you relax and enjoy your stay, we have partnered with SafelyStay to provide you with the below protection. The cost of this protection has been included in your rental rate and fees and covers you for accidental damages during your stay.
The SafelyStay, Inc. Trust and Safety Fee includes up to $1500 of coverage for accidental contents damage. Complete terms regarding the Trust and Safety coverage can be found at the Safely website. The Trust and Safety Fee is refundable only if the reservation is canceled in writing at least twenty-four (24) hours prior to the arrival date. Any deductible or minimum claim amount will be the responsibility of the Guest and Blowing Rock Properties will process using the form of payment on file for Guest.
Any damage must be reported immediately to Agent via email or by phone. The Trust and Safety Fee does not negate your responsibility as a Responsible Party, Tenant, or Guest, and is non-refundable except as provided above. Damage excluded from the Trust and Safety fee for which Tenant and Responsible Parties may remain responsible are anything not considered accidental and includes but is not limited to:
A. Intentional, willful, reckless, or malicious acts of the Tenant or others on the premises during
the tenancy.
B. Excessive damage by pets
C. Theft from the premises of the Owner’s property
D. Gross negligence of Tenant or intentional misuse of furnishings, appliances, equipment or other
amenities provided within the Premises
E. Damage caused while under the influence of alcohol or drugs
F. Damages to property resulting from operation of any motorized vehicles (including Ohv/Atv
type vehicles) by Tenant, Guests, or Invitees
G. Damages related to smoking inside the home.
H. Damages related to tampering with alarm systems and controls or Audio/Video/Internet wiring
or component programming within a property.
I. Damages related to gas log fireplaces due to use not for intend purpose, such as the logs being
re-arranged or burning wood, paper, marshmallows, or anything else other than gas inside a gas
log fireplace.
J. Gross negligence of Responsible parties, Tenant or others or intentional misuse of the Premises,
by having un-authorized parties or gatherings which result in extra housekeeping and/or
damage to the Premises.
All persons whose credit cards are used to pay for the reservation (the “Responsible Party or
Parties”) must sign this agreement and accept full responsibility for all occupants’ compliance with
Agent’s rental policies, procedures, rules, and restrictions. The Responsible Party or Parties must be
at least 25 years of age and are required to occupy the Premises for the entire term unless the Agent
is notified of early departure of the entire party. The Responsible Party or Parties must provide
supervision for occupants under the age of 25.
Aside from normal wear and tear, the responsible party is responsible for any damage to the
property and the contents of the property during possession under the Vacation Rental Agreement.
The Responsible Party or Parties agree that if damage is discovered, the Agent is authorized to
charge a deposit reasonably calculated to cover the cost of any damage to the Responsible Party or
Parties’ credit card on file, to be held in trust until the property and any damaged or missing items
are repaired or replaced. If multiple credit cards are used to pay for the reservation, all card holders
bear full responsibility for the total cost of any damage. The Responsible Party or Parties are liable
for damages caused accidentally, intentionally, negligently, or by omission.
10. Trust Account: Any advance payment made by Tenant shall be deposited in a trust account with
First Citizens Bank 1021 Main Street, Blowing Rock, NC 28605, a federally insured depository
institution authorized to do business in North Carolina. Tenant agrees that any advance payment
may be deposited in an interest-bearing trust account and that any interest thereon shall accrue for
the benefit of and shall be paid to the Agent (or as the Agent directs) as it accrues and as often as is
permitted by the terms of the account.
11. Check-In/Check-Out:
Check-in: All cabins have either a coded keypad entry or a lockbox, so there is no need to come to
the office to pick up a key or check in. Normal check-in time is 4:00 pm. During holidays and busy
seasons, you will be notified if check-in time will be delayed. Refunds will not be made for delays in
check-in of less than 2 hours. Please call the office within 1 hour of arrival to your property to
report any damages or other issues. Otherwise, you may be held responsible for previous guests’
damage.
Early Check-in: Early check-in may be available for a fee of $100 plus tax when the prior guest’s departure is not scheduled on your arrival date and when all necessary housekeeping and maintenance is complete. When available, the early check-in option allows you to arrive at 1:00 pm. If you would like an early check-in, please email no sooner than 48 hours before your arrival. You will receive a response within 24 hours. Availability of early check-in is not guaranteed. To truly guarantee an early check-in or provide for early check-in before 1:00 pm, you must reserve the night preceding your check-in date. Guests who arrive before their pre-arranged check-in time without authorization may be charged for an extra night.
Check-Out: You must vacate the property no later than the published check-out time on the last
day of your reservation.
Late Check-out: Late check-out may be available for a fee of $100 plus tax when the next guest arrival is not scheduled for your departure date. When available, late check-out allows you to depart at 1:00 pm. Availability of the late check-out is not guaranteed. To truly guarantee a late check-out you need to reserve an additional night.
Check-out procedures: Check-out procedures are provided to you. If you do not receive check-out
instructions, please contact the office. Failure to follow the check-out instructions can result in
damages or fees not included in your reservation.
User Error/Lock Outs/Lost Keys: Please call the office during business hours or the emergency
phone after hours if you experience trouble with a lock box, keypad, or lost keys and cannot enter
your rental. There will be a $20 charge for lost keys. If you accidentally take keys home with you,
please mail them to PO Box 2486, Blowing Rock, NC 28605.
Items Left in Property: Agent is not responsible for items left in rental properties. It is important to
check thoroughly before departing to avoid leaving your belongings. If you failed to remove and
pack belongings, please notify us immediately and we will attempt to locate the item, deliver it to
the office and arrange for packing and shipping to the address you provide. There is a shipping and
handling fee of $25 plus the actual cost of shipping for the return of your belongings.
Success locating and returning items is affected by many variables. There is no guarantee that left
items will be found. Shipping and handling will not be charged unless we successfully locate and
ship the items. Items found but not claimed within 1 week of departure will be disposed of or
donated to charity.
Care and Cleaning: All properties are professionally cleaned prior to your arrival and after
your departure. Cleaning issues and mistakes do sometimes happen and must be reported to
Management immediately upon check-in. If you do not give us the opportunity to make things right,
we will not consider any refund of rent. Please respect the owner’s property. Please do not
rearrange the furniture or move décor, electronics, or other personal items around the home.
Guests are expected to keep the home neat during their stay and a small amount of basic cleaning
supplies are provided. We do not charge a departure cleaning fee but do require guests follow
check-out instructions provided. We find that guests would rather do a little tidying before
departure rather than paying an additional fee. However, your signature on this contract authorizes
us to charge an appropriate amount for additional cleaning beyond the standard clean if required
because of your occupancy. This is rarely necessary but has been done on occasion.
12. Essentials. Linens are provided. Beds are made up with clean linens and at least two towels are
provided for each guest. If you require more than two towels per guest, it is recommended that you
bring towels from home. Agent provides a starter supply of paper towels, toilet paper bath soap,
dish soap, dishwasher pods, and trash bags to use the first night. After that supply is used, you will
need to purchase additional supplies or bring supplies from home. Your kitchen should be stocked
with common kitchenware and tableware sufficient for basic meal preparation. Specialty cookware
is not guaranteed, and office staff will probably not know what specialty equipment is at the
Premises, so anything special you need should be brought with you.
13. Air Conditioning: Please be aware that some properties may not be equipped with air conditioning
and some properties have window units, eco-friendly systems, baseboard heat, or other systems
that are not generally referred to as Central Air Conditioning. It is the Tenant’s responsibility to
check the Premises advertising and understand the amenities of the Premises. Agent is not
responsible for weather conditions at the time of the tenancy and there will be no refunds or
switching of properties due to lack of air conditioning systems. See also Mechanical Failures
paragraph 16. Below.
14. Telephones/Wi-Fi/Television: Telephones are provided in some of our vacation homes for your
convenience. Homes with telephones allow local and emergency calls at no charge. However, most
phones have blocks against long distance calls, so please plan on bringing your personal cell phone
for use either at the property or when you are in town. Please note: Cell phone service cannot be
guaranteed in the mountains. Wi-Fi cannot be guaranteed in the mountains. And all these things
can lose strength or go out altogether for many reasons, including power outages and storms and
lightening. No refunds, partial refunds or compensation will be given because cell service or Wi-Fi is
unavailable during your stay. Pay per view television, including HBO, special sporting events,
Showtime and other channels not provided by the owner’s service are not included in your rental.
This is the Owner’s choice. Please do not ask us to add extra channels or services. Viewing pay per
view programs, adding apps, or adding services is and will result in a charge against your deposit
and/or credit card. Likewise, use of streaming services must be done through your individual
accounts after logging in. If you try to upgrade or add services or accounts, you will be responsible
for any charges and you agree that those charges may be charged to your credit card on file.
15. Mechanical & Equipment Failures, Repairs, Inconvenience: Equipment, mechanical systems, and advertised amenities in the vacation rental home should be in good working order and repair upon
your arrival. Please report inoperative equipment to Agent immediately and Agent will make every
effort to have repairs done in a timely manner during reasonable hours. Each home has smoke
detectors. Please notify us immediately if they are not working. Do not wait until the end of your
stay to tell us something wasn’t working properly.
We will do our best to ensure that your stay is stress free, however, the speed of service cannot be
guaranteed in our small community. The timing and availability of solutions will be affected by
holidays, weekends, popular seasons, sold out weekends, supply chain issues, limited availability of
service providers and specialists in the community, and other factors affecting the timing and
availability of materials and services. Expect those factors to be greater in Blowing Rock and the
High Country than they would be in a larger town or city, or one located closer to a larger town or
city. Mechanical failures of appliances, air-conditioning or heating systems, hot tubs, television
services, Internet, Wi-Fi, gas fireplaces, hot tubs, or any other appliance or system that fails to
operate properly during your stay, are largely beyond our control and no refund or rent reductions
are guaranteed. Agent will consider the habitability of the Premises, the type of failure and inconveniences that occurred, the length thereof, and other relevant factors, along with the interests of Owner and Tenant in deciding on an appropriate resolution.
Ladybugs, stinkbugs, squash bugs, flies, ants, rodents, and other pests are not uncommon in the
mountains, especially in forested areas, and pest control can be ineffective against certain pests and
during certain times of year. Accordingly, like all things beyond our control, we are happy to assist
you to find a solution, if there is one, but no refund or rent reductions are guaranteed, especially for
minor infestations.
No refunds will be granted for unsatisfactory housekeeping, but every reasonable effort will be
made to address any housekeeping issues you encounter, provided we are notified immediately.
16. Hot Tubs: If your house includes a hot tub, special rules for its use apply. Damages, abuse, or
failure to comply with stated hot tub rules provided to you before your stay, requiring repair,
draining and/or excessive cleaning outside our regular maintenance for normal use will result in an
immediate charge of $125 to your credit card on file. All hot tubs are professionally serviced before
your arrival. A hot tub is a spa and not a bathtub. If you follow our simple rules, you should not
have a problem with the hot tub. Please note that some people, especially children are sensitive to
the chemicals used to keep a hot tub clean and sanitary. We are not responsible for personal
reactions to hot tub chemicals. Hot tub covers must be secured and cannot support the weight of
an adult or child. You are responsible for damage if the hot tub cover is not properly secured or is
damaged.
a. Hot tub use is at Your Own Risk: Tenant is responsible for all persons on the property.
Please take care to know the rules of hot tub usage.
b. Hot tub service. Chemicals are checked and balanced before arrival. If you have reason to
believe the tub was not serviced properly, you must contact Agent within 1 hour of arrival at
by calling the emergency phone. We will provide
service as soon as service is available at no charge. Agent is not responsible for water
quality for the duration of your stay. Showering before use reduces the impact of use on
the hot tub chemicals and filter system. Showering after use removes chemicals and any
residue that may have been introduced into the tub from your skin. It is guest’s
responsibility to report if use of the tub has created the need for servicing. The need for
additional servicing is caused by use and there is a fee to maintain the quality of the water
during your stay. You may order service by calling or emailing. Chemical balancing is $45. A
mid-stay dump and refill is $100. It may take up to 48 hours to complete the service and
reheat the water. If the water needs service, continued use without treatment may cause
injury.
c. If your reservation was made within 24 hours of arrival, you should not use the hot tub
until after service has been confirmed. For last minute reservations, it is the Tenant’s
responsibility to confirm that the hot tub has been serviced.
d. A hot tub cover does not prevent children from entering. To avoid injury to not permit
children to use or access the hot tub unless closely supervised by an adult. Use extreme
caution and always supervise your children during your stay.
e. Stay off and properly manage the hot tub cover. Hot tub covers will not support the weight
of an adult or child. If a hot tub cover is broken because it cannot support climbing on it,
you will be charged to replace it which can cost upwards of $600. Remove the cover
completely before entry to prevent entrapment. Non-secured or improperly secured covers
are a hazard under any circumstance but especially in high winds. Failure to follow
instructions may result in injury or drowning.
f. Temperature. Water in the hot tub should never exceed 104 degrees F (40C). Higher
temperatures are considered unsafe for adults. Lower temperatures are recommended for
children. Usage time for these temperatures is 10 minutes. Prolonged usage may be
injurious to your health. Before using a hot tub, the water temperature should be measured
with an accurate thermometer.
g. Splashing. Do not splash water out of the hot tub. Doing so may damage the hot tub.
h. Pregnancy. Pregnant women should consult a physician before using a hot tub.
i. Medication. Medications, alcohol, and drugs should not be used before or during hot tub
use.
j. Physical Concerns. A physician should be consulted if there is a medical history of heart
disease, low or high blood pressure, circulatory system problems, diabetes, or if suffering
from obesity.
k. Suction Guards. Do not use the hot tub unless all suction guards are installed and in good
condition to prevent body and hair entrapment.
l. No Electrical Appliances. Do not permit electric appliances (For example, computers,
telephones, lights, radios, or television) within 10 feet of the tub.
m. Infectious Disease. People with infectious diseases should not use the hot tub.
n. Caution! Wet surfaces can be slippery. Exercise care when entering or exiting the hot tub.
o. Exercise. Do not use a hot tub immediately following strenuous exercise.
p. No horseplay or roughhousing in the hot tub.
17. Utilities: Power outages occur infrequently in this area and are normally resolved quickly.
Regardless, no refunds will be issued for minor disruption of any utilities including, but not limited to
power outages and water outages.
18. Locked Areas: It is normal for a portion of the property to be locked and unavailable to the guest.
Locked closets, garages, or other areas are reserved for storage of housekeeping supplies and the
owner’s private property. Locked areas are not included in your reservation. Entry into locked areas
of the house will be considered trespassing.
19. Tenant Duties: Tenant agrees to be a polite and conscientious neighbor and comply with all
obligations imposed by the Vacation Rental Act on Tenant with respect to maintenance of the
Premises, including but not limited to keeping the Premises as clean and safe as the conditions of
the Premises permit and causing no unsafe or unsanitary conditions in the Premises, common areas
and remainder of the Premises that Tenant uses. Tenant agrees to notify Agent in writing of the
need for replacement or repairs to a smoke detector, including the need to replace the batteries as
needed during the tenancy. Tenant agrees not to use the Premises for any activity or purpose that
violates any international, federal, state, or local criminal or civil law or governmental regulation,
covenant, or restriction, including noise ordinances, parking restrictions, and illegal use of the
Internet. Tenant’s breach of any duty contained in this paragraph shall be considered material and
shall result in the termination of Tenant’s tenancy. Agent will cooperate with any investigation of
illegal activity that seeks to hold perpetrators responsible.
20. Agent Duties: Agent agrees to provide the Premises in a fit and habitable condition. If at the time
Tenant is to begin occupancy of the Premises, Agent cannot provide the Premises in a fit and
habitable condition or substitute a reasonably comparable property in such condition, Agent shall
refund to Tenant all payments made by Tenant. Agent shall conduct all brokerage activities
regarding this Agreement without respect to the race, color, religion, sex, national origin, handicap,
sexual orientation, or familial status of any tenant.
21. Cancellation: You may cancel within 24 hours of booking and receive a full refund, except, if the
reservation is made within 24 hours of arrival date, there is no refund due if the property is entered
by any person associated with the reservation.
(i)In the event of a cancellation by Tenant more than 24 hours after booking, the Tenant shall
receive a refund of all payments made by Tenant, less the processing fee and any non-refundable
insurance charges, only if the Premises are re-rented on the terms set forth herein. If the Premises
are not re-rented on the terms set forth herein, Agent is not obligated to offer future credits or
refunds for cancellations due to emergencies, regardless of the situation, including but not limited
to weather events and acts of God, unexpected illnesses, injury, or death, changing of plans or job
loss. Active members of the Military and Armed Forces must provide written proof of orders
affecting travel and a copy of their military ID to qualify for a cancellation with refund.
Amount of Refund Upon Re-rental: If the premises are re-rented, Tenant will be refunded no more
than the amount of the room rate of the re-rental, plus taxes and refundable fees (see paragraph 22
(i) above) and never, in any event, more than the Tenant has paid. Agent has full discretion to re-
rent the premises at any rate necessary or advisable, in Agent’s sole discretion, to re-rent the
premises for the benefit of the Owner. If Agent cannot re-rent the Premises at all, then Tenant will
forfeit the prepaid rental deposit.
(iii) Agent is not obligated to refund unused days in the event of late arrival or early departure.
(iv) Whether or not the Premises are re-rented, Tenant, rather than Agent, shall be responsible for
seeking reimbursement of any fees paid by Tenant to Agent for goods, services, or benefits procured
by Agent from third parties for the benefit of Tenant that may have been paid out prior to Tenant’s
cancellation.
(iv) In the event a property is not available due to maintenance and repair issues, Agent reserves the
right to transfer you to a comparable property, provided one is available (see paragraph 37.
Substitution below).
We highly recommend the purchase of Travel Protection Insurance (see paragraph 7).
22. Transfer of Premises:
(1) If the owner voluntarily transfers the Premises, Tenant has the right to enforce this Agreement
against the grantee of the Premises if Tenant’s occupancy under this Agreement is to end 180 or
less after the grantees interest in the Premises is recorded. If Tenant’s occupancy is to end
more than 180 days after such recordation, Tenant has no right to enforce the terms of this
Agreement unless the grantee agrees in writing to honor this Agreement. If the grantee does
not honor this Agreement, Tenant is entitled to a refund of all advance rent paid by Tenant (and
other fees owed to third parties not already lawfully disbursed). Within 20 days after transfer of
the Premises, the grantee or the grantee’s agent is required to: (i) notify Tenant in writing of the
transfer of the Premises, the grantee’s name and address, and the date the grantee’s interest
was recorded; and (ii) advise Tenant whether Tenant has the right to occupy the Premises
subject to the terms of this Agreement or receive a refund of any payments made by Tenant.
However, if the grantee engages Agent to continue managing the Premises after the transfer,
the grantee shall have no obligation under (i) or (ii) above if this Agreement must be honored
under the Vacation Rental Act or if the grantee agrees in writing to honor this Agreement.
(2) Upon termination of the owner’s interest in the Premises, whether by sale, assignment,
death, appointment of a receiver or otherwise, the owner, owner’s agent, or real estate agent is
required to transfer all advance rent paid by Tenant (and other fees owed to third parties not
already lawfully disbursed) to the owner’s successor-in-interest within 30 days, and notify
Tenant by mail of such transfer and of the transferee’s name and address. However, if Tenant’s
occupancy under this Agreement is to end more than 180 days after the recordation of the
interest of the owner’s successor-in-interest in the Premises, and the successor-in-interest has
not agreed to honor this Agreement, all advance rent paid by Tenant (and other fees owed to
third parties not already lawfully disbursed) must be transferred to Tenant within 30 days.
(3) If the owner’s interest in the Premises is involuntarily transferred prior to Tenant’s
occupancy of the Premises, the owner is required to refund to Tenant all advance rent paid by
Tenant (and other fees owed to third parties not already lawfully disbursed) within 60 days after
the transfer.
23. Mandatory Evacuation: If State or local authorities order a mandatory evacuation of an area that
includes the Premises, Tenant shall comply with the order. Upon compliance, Tenant will be
entitled to a refund of the prorated rent for each night that Tenant is unable to occupy the Premises
because of the order. However, Tenant will not be entitled to a refund if, prior to taking possession
of the Premises: (i) Tenant refused insurance offered by Agent that would have compensated
Tenant for losses or damages resulting from loss of use of the Premises due to a mandatory
evacuation order, or (ii) Tenant purchased such insurance from Agent. The insurance shall be
provided by an insurance company duly authorized by the North Carolina Department of Insurance,
and the cost of the insurance shall not exceed eight percent (8%) of the total rent charged to Tenant
for the vacation rental.
24. Expedited Eviction: If the tenancy created hereunder is for 30 days or less, the expedited eviction
procedures set forth in the Vacation Rental Act will apply. Tenant may be evicted under such
procedures if Tenant: (i) holds over in possession after Tenant’s tenancy has expired; (ii) commits a
material breach of any provision of this Agreement (including any addendum hereto) that according
to its terms would result in the termination of Tenant’s tenancy; (iii) fails to pay rent as required by
this Agreement; or (iv) has obtained possession of the Premises by fraud or misrepresentation.
25. Weather and Road Conditions: Weather conditions in the mountains of North Carolina are
unpredictable. Be aware that rain, fog, snow, sleet, and ice are possible. Road conditions may
become hazardous before or during your stay. For this reason, a 4-wheel drive vehicle, ideally with
tire chains for backup, and the ability to drive on snow and ice are required during the winter
months (November through March) and are sometimes recommended during other times of year to
provide your party with the safest possible mountain experience. Neither a 2-wheel drive vehicle
with chains nor an all-wheel drive vehicle will perform as well as a 4-wheel drive vehicle, with chains
for back up and are not recommended. It is your responsibility to arrive fully prepared and there
will be no refunds, allowances, or date changes resulting from your negligence in this matter.
Agent has service providers for plowing of driveways only. Properties are treated on the provider’s
schedule, over which we have no control. Service providers often wait until primary and secondary
state-maintained roads, as well as any subdivision roads, are cleared before traveling to the
property to clear your driveway. This can take hours to days, depending upon conditions. Service
providers are instructed to schedule plowing after 3 inches of accumulation. We do not guarantee
the same standard of clearing as state-maintained roads. We seek to make driveways passable by a
4-wheel drive vehicle with chains. Weather conditions dictate whether this is possible given the
resources available. Be prepared to delay your departure, including rescheduling flights, in the
event of a significant snowfall or ice event. Agent cannot and will not be able to change the ice and
snow mitigation process or timeline based on guest travel plans, and we cannot guarantee that you
will be able to depart on time to return home or to return to work.
Agent cannot and will not be responsible for your personal safety. When traveling in winter, in the
mountains, always take personal responsibility for your own safety. Bring proper and adequate
clothing for the weather conditions and pack food, and water, and other necessary supplies to take
care of yourself and your family during a heating failure, power outage, accident, or other situation
that could be impacted by weather conditions.
Snow plowing service for the driveway may not include the removal of snow and ice from walkways
and entry areas, which may be slick and hazardous. Bring appropriate footwear and be prepared to
clear your own walkway, if necessary. Please take care not to damage walkways and porches in the
process of clearing ice and snow. You will be held responsible for any damage.
No refunds will be given if you are unable to access the property because you do not have 4-wheel
drive. Agent does not provide refunds, partial refunds, or any other compensation related to
weather conditions after guest arrival.
26. Trash Removal. Trash removal instructions will be provided to you before check-in. Animals are a
problem in the mountains, so please bag all garbage securely, secure the lids on all outdoor cans
with any bungee cords or fasteners provided, and if available, secure the cans in an outdoor bear
resistant enclosure. If you have excess garbage that will not fit in the receptacles provided, please
take it to the local convenience center or pack it out with you. Do not leave garbage outside the
cans/enclosures provided at any time. If you are checking out on a day when the convenience
centers are closed, you may leave one small, tightly secured bag of trash in the kitchen for
housekeeping to pick up. You will be charged for any additional trash left inside the property so
plan for proper disposal before you depart. You will be charged for trash pickup service if you leave
garbage outside the provided outdoor cans and enclosures, resulting in animals scattering trash.
27. Indemnification and Hold Harmless: Tenant agrees to indemnify and hold harmless Agent and the
owner from and against any liability for personal injury or property damage sustained by any person
(Including Tenant’s guests) as a result of any cause, unless caused by the negligent or willful act of
any person (including Tenant’s guests) as a result of any cause, unless caused by the negligent or
willful act of Agent or Owner, or the failure of Agent or Owner to comply with the Vacation Rental
Act.
28. Right of Entry: Tenant agrees that the Agent, the owner, or their respective representatives may
enter the Premises during reasonable hours to inspect the Premises, to make such repairs,
alterations, or improvements thereto as Agent or owner may deem appropriate, or to show the
Premises to prospective purchasers or tenants.
29. Assignment: Tenant shall not assign this Agreement or sublet the Premises in whole or part without
written permission of Agent.
30. Pets: Unless otherwise specifically permitted in this Agreement (including any Addendum hereto),
no pets shall be allowed on the Premises. Tenant’s breach of this provision shall be considered
material and shall result in termination of Tenant’s tenancy. Please note that pets must be pre-
treated for ticks, fleas, worms, and parasites prior to your arrival (see Pet Rules paragraph 32
below). We do not guarantee that properties advertised as not allowing pets are “pet-free” and
that they have never had a pet on the property.
31. Pet Rules: We love animals, but to respect our owners and tenants we have specific rules that must
be followed if a pet is approved. Only dogs are allowed at our rental properties. There will be no
dogs allowed in any property without first obtaining approval from Agent and paying a pet fee
(Exception for service animals). I would like to see a paragraph that sets for the laws about Service
Animals vs. Emotional support animals. If your dog is approved, the dog(s) must be up to date on all
shots/vaccines and on flea and tick preventative. They should not be allowed up on any furniture in
the home and must be house trained to go outside (no pee pads allowed). If left alone in the
property, your dog(s) must be crated. Tenant’s breach of these rules shall be considered material
and shall result in forfeiture of any monies paid and the termination of tenancy, in addition to a
minimum $150 additional pet cleanup fee, plus an additional minimum of $300 to clean rugs and
furniture.
32. Smoking: All Agent’s rentals are non-smoking properties. You may not smoke tobacco or
marijuana or use e-cigarettes, vaping or incense inside any of the properties. If any sign of smoking
is found inside a property, the card of Responsible Party or Parties will be immediately charged a
$300 smoke removal home restoration fee. The responsible party accepts responsibility for any
additional smoke odor remediation that is necessary and possibly to reimburse the property owner
for time off the market, should remediation require extended time.
33. Parking, RVs, Boats, Trailers, Atv/Ohv and Off-Road Vehicles: Due to our mountainous terrain,
parking can be limited at some properties. Some communities have strict standards regarding the
number of vehicles that can be parked at a property. Some may not allow motorcycles, RVs or
trailers. Tenant must observe the parking limitations of each property and must not park in
undesignated areas or block access to neighboring properties. Do not bring Atv/Ohv type vehicles
or trailers without prior approval. Riding Atv/Ohv and other off-road vehicles on the property or
neighboring properties is strictly prohibited. Parking trailers, horse trailers, boats, RVs and other
large equipment requires advance discussion and approval from Agent.
34. Firearms and Fireworks: Use and possession of firearms and fireworks are strictly prohibited.
35. Properties are Privately Owned: The properties managed by Agent are privately owned and reflect
the needs and tastes of the Owners. The condition of the property, as well as the furnishings, will
vary according to the Owner’s choices. Every effort has been made to assure that the descriptions
of the properties are correct; however, Agent cannot be responsible for and is not always aware of
changes made by the Owner to the furnishings or equipment in the units. There will be no refunds
due to the property not being decorated or accommodated to the Tenant’s individual preference or
due to missing or broken small appliances or other discrepancies with the website. A house you
have stayed in previously will not necessarily have the same small appliances and equipment as the
last time you stayed there.
36. Substitution. Agent reserves the right to substitute accommodations if circumstances require.
Circumstances include but are not limited to acts of nature or other accidents that may render a
property uninhabitable. If your chosen property becomes unavailable, Agent will attempt to contact
Tenant to offer alternative properties, or a full refund of all monies will be given if Tenant does not
find any alternative homes acceptable.
37. Events, Large Gatherings, Noise: Tenant understands that Property is a privately owned vacation
rental home and is not intended to serve as an event venue. If Tenant wishes to hold any form of
celebration, gathering, reunion or other event at the Property, Tenant must first seek written
permission from Agent before the reservation will be accepted or confirmed. If an unauthorized
gathering occurs during Tenant’s reservation, Tenant understands that they will be required to leave
the property immediately without refund. If any unauthorized event occurs, Tenant will be subject
to a fine and will be responsible for all damages, additional cleaning, and additional trash charges.
Tenant understands that neighborhood and county noise restrictions will be in effect for the
duration of their rental.
38. Security Deposit. On rare occasions, a security deposit may be charged for specific circumstances (for example, bringing a pet to a non-pet friendly property). Security deposit, if any, provided for in paragraph 6 above may be applied to actual damages caused by Tenant as permitted under the Tenant Security Deposit Act. In addition, Agent may deduct from the security deposit the amount of any unpaid long distance or per call telephone charges, cable television charges, streaming services or smart TV charges that are not specifically described in this Agreement (including any addendum hereto) as being included with the Premises.
Agent shall apply, account for, or refund Tenant’s security deposit within 45 days following the end
of the tenancy.
If guest decides to pay security deposit in addition to the Maintenance fee (See paragraph 10), the deposit ensures that our rental homes are left in the condition in which they were found and protects the owners from damages and loss caused by tenants and/or their guests. Your rental home will be inspected after your departure and before the next guest arrives. The security deposit is not charged unless there is loss or damage to the rental home during your stay, excessive cleaning required, abuse of the hot tub (see paragraph 17 below), or violation of policies. The person in whose name the property is reserved as well as each person who makes payment on the reservation will be held responsible for all occupants complying with rental policies, procedures and restrictions and will be financially responsible for any damages to the property or its contents during the tenancy. Honesty is always the best policy. Please tell us if loss or damages have occurred during your stay.
39. Jurisdiction: This agreement and the performance thereof shall be governed, interpreted,
construed, and regulated by the State of North Carolina. The parties agree to submit any matter
arising out of this Agreement to the Federal courts located in Burke County, North Carolina and the
state courts located in Watauga County, North Carolina. The Parties agree that said court shall have
exclusive original jurisdiction over any matter relating to or arising from this Agreement and the
parties’ rights and obligations under this Agreement. Each of the parties hereby expressly waive any
objection of defense it may have to the personal jurisdiction of the Federal and State courts located
in the State of North Carolina. If Agent must seek remedy in court for any reason, all attorney’s fees
and court costs shall be paid in full by Tenant.
Acknowledgement of all stated Terms and Conditions:
By booking, I certify that I agree to abide by the rules and policies herein as well as those
pertaining to the property I am renting, and I agree to abide by homeowners/agents/association
restrictions on use of said property. I further understand that I am executing this contract on behalf of
all parties traveling with me. Failure to adhere to the rules and policies may result in forfeiture of my
deposit and/or denial of occupancy without refund. I agree to the rules and policies concerning the use
of the hot tub. I will not bring a pet to a property that does not allow such. I understand that my
property is not equipped with air conditioning unless otherwise stated on the Internet listing. I
authorize the use of my credit card for any damages incurred during my tenancy. I understand that if I
wish to rent a property for a purpose other than a family vacation, authorization must be obtained in
writing prior to finalizing the reservation.
